Return & Warranty

Return & Warranty Policy

BH Aviation is committed to providing high-quality aviation headsets that meet the real-world demands of general aviation pilots. We back our products with clear, straightforward policies to give you full confidence in your purchase.

Return Policy

We offer a 30-day risk-free return policy, exclusively for products purchased directly from our official website (www.bh-aviation.com).

If You Purchased from Our Website:

You are eligible for a full refund within 30 days of delivery, for any reason.

Product must be returned in original condition and packaging.

Return shipping is covered for customers in North America.

Refunds will be processed to your original payment method.

To initiate a return, please contact:
ian@bh-aviation.com

If You Purchased from a Reseller or Flight School:

Return or exchange requests must be made through the original seller.

Each reseller may have their own return policy.

BH Aviation cannot issue refunds for purchases made outside our official website.

Warranty coverage remains valid regardless of purchase channel.

Warranty Coverage

All BH Aviation headsets are protected by a 3-year limited warranty.

Covered under warranty:

Manufacturing defects

Audio or microphone malfunctions

Bluetooth performance issues

Frame or cabling failures not caused by misuse

Not covered:

Physical damage due to abuse or accident

Unauthorized modifications

Normal wear and tear

We repair or replace defective units at our discretion, free of charge.

Customer Support

We're based in British Columbia, Canada. All inquiries are handled by our in-house support team — no call centers, no automated replies.

We'll respond within 1–2 business days.

Item added to your cart